Clinical Informatics Consultant - Des Moines, IA

The Iowa Primary Care Association is hiring a Clinical Informatics Consultant. 

The Iowa Primary Care Association’s (PCA’s) vision is Health Equity for All.  Our mission is Enhancing community health centers’ capacity to care. All employees of the Iowa PCA are expected to represent the company vision and mission.

The network of the Iowa Primary Care Association (Iowa PCA), along with our sister companies INConcertCare (INCC) and IowaHealth+ (IH+), is a Health Resources and Services Administration (HRSA) best practice model sought by states across the country for how Primary Care Associations, Health Center Controlled Networks (HCCNs), and Clinically Integrated networks (CINs) can be integrated to support and enhance the work of community health centers. 

As part of the Value Based Care Team, the Clinical Informatics Consultant is responsible for supporting the most effective use and adoption of network analytics tools supported by the Iowa Primary Care Association (Iowa PCA), IowaHealth+ (IH+), and INConcertCare (INCC.) This role is responsible for working with member community health centers, partners, and other stakeholders to successfully support analytics and population health solutions to improve clinical quality and health equity, ensure strong performance on value-based contracts, and reduce costs.

The following duties are normal for this position.  These are not to be construed as exclusive or all inclusive.  Other duties may be required and assigned.

  • Proactively provides value out of data through data science expertise:
    • Work with stakeholders throughout the organization to identify opportunities for leveraging company data to drive business solutions.
    • Mine and analyze data from company databases to drive optimization and improvement opportunities.
    • Assess the effectiveness and accuracy of new data sources and data gathering techniques.
    • Develop custom data models and algorithms to apply to data sets.
    • Use predictive modeling to increase and optimize business outcomes.
    • Coordinate with different functional teams to implement quality improvement clinical models and monitor outcomes.
    • Develop processes and tools to monitor and analyze clinical workflow performance and data accuracy.
    • Implements process to assess health center needs and harvest best practices from health centers for standardization.
  • Maintains a deep knowledge of the data produced and consumed by clinicians, health center staff, health center administrators, and other consumers of both health center and network data.
  • Serve as a superuser for Arcadia and EPIC and continue to support customers in using the tool and developing their ability with the tool. Works with the Iowa PCA, IH+, and INCC teams toward the goal of consistency and standardization through the development of standardized disease, cohort, medication and other measures.
  • Evaluate and make recommendations for standardized workflows and processes impacting data quality and reporting and coordinate with health center providers, care teams, QI teams and healthcare application trainers/superusers.
  • Develop and deliver training content and promote user adoption for Arcadia.
  • Manages and develops a high degree of expertise in health center quality measures (UDS, PCMH, HEDIS, VIS, etc.), as well as understanding the measures as new programs are rolled out.
  • Develops and maintains a high degree of technical expertise in the tools comprising the analytics platform and relative features of emerging analytics tools in the market.
  • Monitors and analyzes VBC attribution and collaborates with payor contacts and other Iowa PCA staff to improve attribution accuracy.
  • Provides claims data cost analysis and interpretation that leads to recommendations for interventions and other changes as needed.
  • Responds to both internal and external data requests that can be fulfilled using Arcadia reporting capabilities by assisting the end user to complete the request on their own.
  • Participates in the IT Steering Committee as needed to assist with data and analytics discussions.

Other Responsibilities may include:

  • Assisting with grant and workplan writing.
  • Communication with leadership team, Board members and other stakeholders.

Expected Values and Behaviors:
The person in this position will be expected to model our workplace values which are:

  • Collaborative – We are one team. Celebrate success together. Learn from failure together. Willing to embrace change and responsive to each other. We can and should depend on each other. Share your work and ask questions. Offer to help, offer to learn, and offer solutions to problems.
  • Accountable – We work for health centers and we work with each other. Tell the truth, keep your word, listen, and make it better. Expect excellence from yourself and others.
  • Respectful – Approach every interaction with thoughts of equity, inclusion, and humility. We are one organization, and we are many people. We understand our differences and are better for it. Welcome feedback of all kinds. We are all learning something.
  • Deliberate – Always understand the problem before trying to solve it. Nothing should be done without a purpose. Unite around common goals, visions, and strategies.
  • Proactive – We seek opportunities to learn and prepare for future challenges. Everyone is responsible, expected and empowered to prepare us for the future. Train and plan for what comes next and who comes after us.
  • Transformative – We empower systems change with a lens of excellent healthcare, health equity and compassion. Or health centers lead the way; we will clear the way. Adapt to changing circumstances and improve through adversity.

This position has no supervisory responsibilities.  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

  • A graduate of an accredited college with a minimum bachelor’s degree in clinical informatics, like related area or health care related field with clinical informatics expertise.
  • A minimum of five years operations management or quality analytics experience in a health care setting or provider organization.
  • Experience implementing and optimizing electronic medical record (EMR) and practice management (PM) software in clinical operations (e.g., registration, patient encounter, documentation, etc.)
  • Experience developing technical documentation and delivering training.
  • Two or more years’ experience as a practicing RN, preferred.
  • Two or more years’ experience in software implementation project management in a primary health care, hospital or other clinic setting, preferred.
  • Knowledge with and experience in leading projects using formal project management methodologies (PMI, Agile, Scrum), preferred.
  • Excellent presentation skills as well as verbal and written communication skills to communicate effectively with health center staff and clinicians, from frontline personnel to C-Level executives.
  • Ability to learn new systems and programs quickly.
  • Excellent customer service skills.
  • Must be flexible, self-motivated and a collaborative team-player.

This position is required to be on-site at least two days per work week.  Some travel to community health centers and partners is required via vehicle or to conferences via air travel.

To Apply: Click Submit Your Resume and name the position interested as the same position name on this opening.

Additional Info

  • Specialty: Iowa Primary Care Association
  • Position Type: Full Time
  • Location: Des Moines

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