Director of Health Equity - Des Moines, IA

VISION & MISSION

The Iowa Primary Care Association’s (Iowa PCA’s) vision is health equity for all.  Our mission is enhancing community health centers’ capacity to care. All employees of the Iowa PCA are expected to represent the company vision and mission.

PURPOSE OF POSITION

The Director of Health Equity is charged with developing strategies and programming to raise awareness about the importance of health equity, while supporting community health centers in Iowa to improve health equity among their patients and in the communities that they serve. This position will also have oversight of social determinants of health initiatives and partnerships and will lead the work with community health centers to implement strategic initiatives in this area. The Director of Health Equity will play a vital role in advancing equity-focused initiatives for the Iowa PCA and our associated companies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position.  These are not to be construed as exclusive or all inclusive.  Other duties may be required and assigned.

Health equity planning and implementation:

  • Develop data driven goals, objectives and a detailed implementation plan and roadmap focused on improving health equity by using existing planning resources and outcomes, relevant data available and conducting additional assessments with community health centers.
  • Build strong relationships with health center leadership and clinical staff to help foster trust and understanding of the importance of health equity to our work, building stakeholder buy-in.
  • Develop key performance metrics to monitor and review progress towards network defined health equity goals.
  • Support health centers and their teams to successfully implement identified processes, policies, procedures, trainings, and/or programs targeting health equity.

Social Determinants of Health:

  • Serve as staff lead and provide oversight and strategic direction for social determinant of health (SDOH) initiatives.
  • Provide program management support, training and other technical assistance for implementation of and expansion of use of the PRAPARE tool at health centers in Iowa.
  • Support work to assist health centers to identify and implement trainings, interventions and systems and programs to support this work.
  • Manage any consultant(s) supporting this work, ensuring timely communication and managing budgets and deliverable timelines.

Community and state partnership development:

  • In partnership with other Iowa PCA staff, form collaborations and partnerships in Iowa to support identified health equity and social determinants of health strategies and related activities.
  • Engage with key stakeholders in Iowa that are working on similar initiatives by joining community/state coalitions, boards, committees, steering committees, etc.

Other key duties:

  • Support the Senior Director of Transformation as requested to further innovation efforts.
  • Participates in internal diversity, equity, and inclusion work and initiatives as requested which may require participation on or liaison with the Iowa PCA Inclusion Council to ensure alignment of internal and external activities.
  • Provide content, support, and guidance to IowaHealth+, Iowa PCA, and INCC committees and working groups as needed, taking the lead on select committees and work groups as assigned.
  • Assist with preparing and presenting progress against goals monthly to Boards, Members, Committees or health center executive teams as directed by the Senior Director.
  • Other duties as assigned.

Expected Values and Behaviors:

The person in this position will be expected to model our workplace values which are:

  • Collaborative – We are one team. Celebrate success together. Learn from failure together. Willing to embrace change and responsive to each other. We can and should depend on each other. Share your work and ask questions. Offer to help, offer to learn, and offer solutions to problems.
  • Accountable – We work for health centers and we work with each other. Tell the truth, keep your word, listen, and make it better. Expect excellence from yourself and others.
  • Respectful – Approach every interaction with thoughts of equity, inclusion, and humility. We are one organization, and we are many people. We understand our differences and are better for it. Welcome feedback of all kinds. We are all learning something.
  • Deliberate – Always understand the problem before trying to solve it. Nothing should be done without a purpose. Unite around common goals, visions, and strategies.
  • Proactive – We seek opportunities to learn and prepare for future challenges. Everyone is responsible, expected and empowered to prepare us for the future. Train and plan for what comes next and who comes after us.
  • Transformative – We empower systems change with a lens of excellent healthcare, health equity and compassion. Or health centers lead the way; we will clear the way. Adapt to changing circumstances and improve through adversity.

SUPERVISORY RESPONSIBILITIES

This position does not directly supervise any positions, however, as director the following leadership expectations are required:

Model the Way

  • Align your words, decisions and actions with the organization’s mission, vision, and values.
  • Hold yourself to a standard that is above the organization’s minimum expectations.
  • When you make mistakes lead by bringing it to light, taking responsibility, and making it right.

Establish a Safe Environment

  • Recognize your negative emotions and be proactive in communicating or modifying as the situation requires. Do not extend your bad day onto others.
  • Express how each team member is valuable and important to the team’s and organization’s success.
  • Create a team environment that supports and appreciates one another.

Set Expectations and Hold People Accountable

  • Set and clearly communicate task and behavioral expectations.
  • Have the tough-love conversation with any team member who is not meeting expectations.
  • Empowering team members and holding them accountable for modeling our values and for:
    • Meeting minimum behavioral and task expectations
    • Completing work tasks on time and doing quality work
    • Working well with and getting along with people
    • Finding value in others
    • Embracing change
    • Welcoming feedback and continuing to learn and grow
    • Having a point of view and speaking up respectfully
    • Listening, asking questions, and considering other points of view
    • Finding ways to continually add value to their team, the organization, and the health centers we serve

Grow People for Improved Performance

  • Be faithful about having weekly 1:1’s with each member of your team.
  • Use 1:1’s to build the relationship necessary to truly know one another, understand the employee’s professional goals, support the individual and address questions and concerns.
  • Deliberately identify and improve the task and behavioral skill sets of your team. Every employee reporting to you should grow and be better because of your leadership.

Deliver Results

  • Establish team, departmental, and/or business unit goals and a plan to meet those goals.
  • Ensure the team operates efficiently and effectively to meet those goals and deliver results.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

  • Bachelor‘s degree from an accredited college or university is strongly preferred. Master's degree in a related field is preferred.
  • Minimum of 7 years of experience working in health care, public health, community organizing and/or social services. Administrative experience working in a health care or public health environment is strongly preferred.
  • Experience working with health equity initiatives – including a working knowledge of social determinants of health.
  • A strong understanding of how structural racism and inequities impact health outcomes.
  • Experience in the Medicaid payment environment including administration of the Medicaid program and/or translation of Medicaid policy into practice.
  • Proven success in broad change initiatives that involve multiple partners, entities, and organizations.
  • Proven track record of building successful community partnerships and collaborative approaches to creatively meeting needs of populations of care – including engaging consumers and patients in the process to ensure their voice is heard and elevated.
  • Demonstrated experience working with diverse populations.
  • Excellent written and verbal communication skills.
  • Ability to work collaboratively, influencing decisions and outcomes, facilitating consensus.
  • Ability to manage, work and deliver results on multiple projects at the same time.
  • Experience working in or knowledge of Federally Qualified Health Centers is preferred.

Language Skills:

Ability to read and interpret documents.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups.

Mathematical Skills:

Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Microsoft Office programs, including spreadsheets, word processing, and databases.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to sit and talk or hear.  The employee is occasionally required to sit and use hands to handle or feel.  The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision.

Work Environment:

The work environment characteristics described here are representative of those an employee encounter while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Professional business office work setting. 

Additional Info

  • Specialty: Iowa Primary Care Association
  • Position Type: Full Time
  • Location: Des Moines

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