The Transformation Collaborative is a series of multidisciplinary events hosted by the Iowa Primary Care Association, INConcertCare, and IowaHealth+, bringing together health center leaders, clinicians, and team members to share knowledge and develop skills to meet the ever-changing needs of healthcare today. Each session is thoughtfully designed to be interactive and energizing, equipping participants with information and tools teams can quickly put into practice. Registration is required to attend, and is free and open to all Iowa community health center staff.
June 2024 Transformation Collaborative Session
Patient Portal Adoption & Engagement
When: Tuesday, June 25 from 10am - 3pm
Where: TBD, Des Moines
What will this session cover?
The agenda for the June 2024 Transformation Collaborative session is currently being developed. The objectives for this Transformation Collaborative session are:
- Create alignment and understanding of the value of patient portal adoption and engagement by patients/families and health center team members.
- Team members will understand their role in engaging patients in the patient portal, including registration processes and downstream workflows.
- Level up learning of all participants on value-add features and functionality.
- Engage in breakout discussions to share best practices and peer learnings on key topics.
- Provide strategies for health centers to implement that will improve MyChart engagement in alignment with OCHIN’s best practice metric.
Who should attend?
The suggested audience for this session includes all health center team members who are involved in patient engagement activities. Examples may include: patient access leaders and staff (registration / front desk), enrollment specialists, membership specialists, Consumer Advisory Committee members, Value-Based Care Task Force members, and all other team members involved in your outreach, enrollment, and scheduling.
The suggested audience information above is meant to provide guidance and clarity around the topics covered. Health center team members from every service line and department (dental, behavioral health, medical, pharmacy, health information technology, billing, marketing and communications, benefits specialists, Health Equity Champions, providers, care teams, IH+ committees and taskforce, and administration) are welcome and encouraged to participate.
Important note for health centers not on Epic:
Health centers not on the Epic platform do not have to attend in person as a part of their IowaHealth+ Participation Standards. Please register, and we will send a Zoom link later along with additional information.
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