Human Resources Consultant - Des Moines, IA

The Iowa Primary Care Association is hiring a Human Resources Consultant!

Vision and Mission

The Iowa Primary Care Association’s (PCA’s) vision is health equity for all.  Our mission is enhancing community health centers’ capacity to care. All employees of the Iowa PCA are expected to represent the company vision and mission. 

Company Background

The network of the Iowa Primary Care Association (Iowa PCA), along with our sister companies INConcertCare (INCC) and IowaHealth+ (IH+), is a Health Resources and Services Administration (HRSA) best practice model sought by states across the country for how Primary Care Associations, Health Center Controlled Networks (HCCNs), and Clinically Integrated networks (CINs) can be integrated to support and enhance the work of community health centers.   

Purpose of Position

The Human Resources Consultant provides general Human Resources support for Iowa Primary Care Association employees. This role will serve as the first and primary point of contact for new applicants through our talent acquisition processes, ensuring our hiring and onboarding processes are applied consistently, professionally and enthusiastically. They will continue to have an important impact on our organizational culture through serving as the primary point of contact for all team members on human resources related topics including employee benefits, learning and development, employee experience and recognition, and performance management. 

Essential Duties and Responsibilities

The following duties are normal for this position.  These are not to be construed as exclusive or all inclusive.  Other duties may be required and assigned. 

  • With guidance from Senior Director, execute quarterly and annual performance review process and assist managers with performing and tracking quarterly employee evaluations in accordance with organizational policy ensuring leaders are trained and criteria are applied consistently across the organization 
  • Act as primary liaison with benefits administrator and all benefits carriers. Coordinate with Finance to make sure all staff have proper enrollment in ADP and the invoices are accurate. 
  • Ensure development and implementation of effective recruiting, screening, and interviewing techniques. 
  • Facilitate Employment Verification as needed 
  • Leave paperwork 
  • Implement learning and development initiatives for employees as outlined by the Sr. Dir of Workforce Innovation 
  • Develop and deliver standardized leadership training, associated tools, and coaching to team leaders in coordination with Sr Dir of Workforce Innovation, including those prioritized by the senior and/or directors leadership teams. 
    • Facilitation 
    • Predictive Index 
    • Leadership Development 
    • Compliance
  • Continually educate employees to ensure compliance with HR policies. 
  • Posts open positions with external vendors and evaluates candidates to ensure they meet company hiring standards. 
  • Creates and coordinates with team leaders to complete recruiting, new hire and termination checklist activities. 
  • Schedules and performs exit interviews. 
  • Ensures electronic personnel files are complete and well maintained. Files must comply with all federal and state laws and regulations. 
  • Manages annual benefits evaluation, procurement, and enrollment in collaboration with Finance. 
  • Tracks and organizes staff tenure milestones for service recognition and other social and recognition events. 
  • Assists team leaders with preparation, revision, and review of job descriptions, and job titles within organizational compensation framework. 
  • Maintains confidentiality. 
  • Model organizational values and promote a positive, open and supportive work environment. 
  • Creates, implements and communicates HR metrics and benchmarks dashboard. 
  • Responsible for being up to date on all federal and state employment laws as applicable to our industry and company structures. 
  • Provides support to the Inclusion Council as directed by the Senior Director of Workforce Innovation. 
  • Maintains comprehensive and accurate employee information in HRIS. 
  • Coordinates administration of annual employee engagement and satisfaction survey, analyzes and communicates results, and collaborates with team members and leaders to develop organizational improvements as needed. 
  • Assists the Senior Director of Workforce Innovation with the annual compensation market analysis, as needed. 
  • May consult with or present at the Health Center Human Resources Peer Learning team from time to time. 
  • Runs social event process at the Iowa PCA each year. The events are divided among staff and Recruitment Specialist ensures there is a team lead and people planning each event. 
  • Runs learning management system and provides reports on usage and assigns training based on organization priorities. 

Expected Values and Behaviors:  

The person in this position will be expected to model our workplace values which are:  

  • Collaborative – We are one team. Celebrate success together. Learn from failure together.  Willing to embrace change and responsive to each other. We can and should depend on each other. Share your work and ask questions. Offer to help, offer to learn, and offer solutions to problems. 
  • Accountable – We work for health centers and we work with each other.  Tell the truth, keep your word, listen, and make it better. Expect excellence from yourself and others. 
  • Respectful – Approach every interaction with thoughts of equity, inclusion, and humility. We are one organization, and we are many people. We understand our differences and are better for it. Welcome feedback of all kinds. We are all learning something. 
  • Deliberate – Always understand the problem before trying to solve it. Nothing should be done without a purpose. Unite around common goals, visions, and strategies. 
  • Proactive – We seek opportunities to learn and prepare for future challenges. Everyone is responsible, expected and empowered to prepare us for the future. Train and plan for what comes next and who comes after us. 
  • Transformative – We empower systems change with a lens of excellent healthcare, health equity and compassion. Or health centers lead the way; we will clear the way. Adapt to changing circumstances and improve through adversity. 

Supervisory Responsibilities

This position has no supervisory responsibilities.   


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education and/or Experience 

  • Bachelor’s Degree in Business Administration, Human Resources or related field, with minimum three years related experience required in healthcare setting, human resources and recruiting preferred with specific knowledge of medical/physician community. 
  • Current SHRM-CP, SHRM-SCP, PHR, SPHR certification preferred. 
  • At least three years training experience preferred. 
  • Ability to multi-task, plan and prioritize a large volume of detail-oriented work. 
  • Ability to work with minimum supervision, set priorities, and follow through to accomplish results. 
  • Ability to communicate effectively with leadership and staff, including excellent written communication skills. 
  • Maintains highest standards of ethics and confidentiality. 
  • A successful candidate will have a contagious passion for the community health center mission and an ability to communicate that passion effectively to sell potential recruits on the benefits of working in this industry. 
  • A successful candidate will be magnetic, self-motivated and results oriented. 
  • A successful candidate will have the ability to build relationships effectively with health professionals, colleagues, and administrative personnel, and understand the market dynamics that result in successful recruiting. 
  • Extensive knowledge of Windows operating systems software including WORD, EXCEL, and PowerPoint. 

Telecommuting and Travel

  • This position is required to be on-site at least two days per work week.  Some travel to community health centers and partners is required via vehicle or to conferences via air travel. 

Language Skills: 

  • Ability to read and interpret documents and operating and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups. 

Mathematical Skills: 

  • Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry. 

Reasoning Ability: 

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 

Computer Skills: 

  • To perform this job successfully, an individual should have knowledge of Microsoft Office programs, including spreadsheets, word processing, and databases.  

Physical Demands: 

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to sit and talk or listen.  The employee is occasionally required to sit and use hands to handle or feel.  The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision. 

Work Environment: 

  • The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Professional business office work setting. 

Iowa PCA is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Iowa PCA will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees to discuss potential accommodations with Iowa PCA. 

Additional Info

  • Specialty: Iowa Primary Care Association
  • Position Type: Full Time
  • Location: Des Moines

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