Chief Operations Officer (COO) - West Burlington

The Iowa Primary Care Association is actively recruiting for a Chief Operations Officer for a Community Health Center in West Burlington, IA.

Position Details:

  • Responsible for ensuring the effectiveness of the day to day operations of the clinical services by systematically evaluating the quality and effectiveness of medical and dental clinic practices and clinical services (including pharmacy, data referral, interpreters, etc.), analyzing appropriate internal and external data and information to identify opportunities for improving services and patient outcomes.
  • Ensures effective medical clinic provider scheduling, working with clinical leadership to ensure that production standards of the health center are met or exceeded, and for creating, maintaining and updating templates for provider schedules and blocking schedules as appropriate.
  • Supervisory Responsibilities: Director of Business Services, Clinic Site Managers, Medical Services Manager, Behavioral Health Manager, Dental Services Manager
  • Ensure all health center operations are managed and perform within regulatory and accreditation standards, corporate polices, quality initiatives and standards, and related measures.
  • Position available October 1, 2019


  • Master’s degree in Public Health Administration, business, or healthcare management with extensive healthcare management or COO experience with a Federally Qualified Health Center
  • Excellent interpersonal skills for relationship-building
  • Demonstrates an understanding of the importance of the health center mission statement in performing all aspects of this position.
  • Displays a caring and helpful attitude when interacting with patients, vendors and fellow employees. Strives to build cooperative partnerships, by treating all people both inside and out of the health center as a customer.
  • Ability to establish and maintain an effective working relationship with other clinic personnel.
  • Handles confidential information with tact and discretion on a need-to-know basis.

We Offer:

  • Compensation: Salaried position
  • Insurance: Health, Dental, and Vision insurance
  • Paid Time Off
  • Holidays: 7 paid holidays in addition to PTO

Health Center Overview:

  • The mission is to foster a respectful, collaborative, professional, patient-focused, and results-driven environment
  • The health center was established November of 2001 and became a FQHC in September of 2002
  • 5 primary care clinic sites in Iowa and Illinois
  • Services patients in Des Moines, Henry, Lee, and Louisa counties in Iowa
  • Located in Health Professional Shortage and Medically Underserved Areas
  • Newly Constructed facility in 2007

Community Overview:

  • West Burlington is nestled in Southeast Iowa along the shores of the Mississippi River
  • Located in Des Moines County, home to 50,000 residents
  • The cities re a hub for shopping, dining, entertainment, recreation, education, and healthcare
  • Quality Education: public and private schools, community colleges, four-year universities in Burlington
  • West Burlington’s population= 3,161 and Burlington’s population= 27,000. The two communities are connected.
  • Largest industry is manufacturing
  • 200 miles SW of Chicago, 200 miles NW of Saint Louis
  • Cost of living is 10% less than the national average.
  • Commuter train is two hours to Chicago
  • Airport flies daily to Chicago, Minneapolis, and St. Louis on Air Choice One. People also fly from Cedar Rapids
  • Lots of amenities in the area: Anytime Fitness, Great River Workout facility, Spirit Hallow Golf Course, Buffalo Wild Wings, Panera, Hy-Vee, Menards, Ashley’s Home Store, Kohls, Aldi, Shopko, Fareway, Target, Catfish Bend Casino and Fun City, Huck’s Harbor Water Park, Crapo Park, The famous Snake Alley, Art Center of Burlington, Dankwardt Park, Capitol Theater, Olive Wine, Des Moines County Heritage Center Museum, Garrett Phelps House Museum, Burlington Road Races, Friday Fest, Minor League Baseball Burlington Bees, Farmers Market, and more

Additional Info

  • Specialty: Administrative
  • Position Type: Full Time
  • Location: West Burlington

Submit Your Resume